Sofitel Singapore Sentosa Resort & Spa - Luxury hotel - Terms & Conditions

Terms & Conditions


HOTEL STAY

Rates may vary depending on selected stay dates, subject to change without prior notice.

Blackout dates apply, inclusive but not limited to the eve of and on public holidays.

Rates are subject to 10% service charge and prevailing government tax.

Rates quoted are based on the period of stay. Rates are subject to change as a result of changes to your arrival, and/or departure dates.

The Management reserves the rights to amend any of the terms and conditions without prior notice.

Discounts are not applicable in conjunction with any other offers.

In the event that a guest completes a booking based on a rate that has been incorrectly posted, Sofitel Sentosa reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

This reservation is not transferable. No name change is allowed.

A valid credit card is required to secure your reservation. Upon reservation, the credit card will be charged for the amount indicated on the booking confirmation page and email.

Exchange rates are applicable at the time of reservation, but are subject to currency fluctuations. Your bill for your stay will be charged at the prevailing exchange rates upon completion of your stay.

Rate is for the number of adults reserved at point of booking only.

In the event of no-show, a fee of one night’s room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation.

 

ACCOR PLUS MEMBER TERMS & CONDITIONS

Prior reservation is required and subject to availability.

Offer is valid for up to 10 persons per Accor Plus member.

Offer is not valid in conjunction with other promotions or discounts.

Sofitel Singapore Sentosa Resort & Spa reserves the rights to change or amend the terms of use without prior notice. In case of dispute, the hotel reserves the right of final decision.

 

ACCOR PLUS BLACKOUT DATES FOR 2025

New Year’s Day: 1 January

Chinese New Year: 29 – 30 January

Valentine’s Day: 14 February

Good Friday: 18 April

Easter Sunday: 20 April

Labour Day: 1 May

Mother’s Day: 11 May

Father’s Day: 15 June

National Day: 9 August

Singapore Grand Prix: 3 – 5 October

Christmas Eve: 24 December

Christmas Day: 25 December

New Year’s Eve: 31 December

Sofitel Singapore Sentosa Resort & Spa reserves the rights to change or amend the terms of use without prior notice. In case of dispute, the hotel reserves the right of final decision.

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