"travel is always about the experiences not about the destination"
As the global situation evolves with countries at various stages of putting in place effective systems to control the COVID-19 infection, Singapore has been updating border measures accordingly. Click on this link for updates on Singapore's Border Control Measures.
Cautiously approaching the situation, Sofitel Sentosa has been without any COVID-19 cases. To ensure that this sanctuary is kept safe for all, it has not been a dedicated Stay Home Notice or Government Quarantine Facility hotel since the emergence of this unprecedent global crisis.
En voyage with Sofitel Sentosa and embark on this new journey.
CHAPTER 1: EN VOYAGE
"the new form of hospitality is a delicate balance of service and safety"
Experience joie de vivre seamlessly with this Pre-Arrival Registration Form - a hassle-free experience with every aspect of your holiday planned even before setting foot on this idyllic haven.
Be it taking your taste buds on a gastronomic tour, lounging and soaking up the sun with a dip by Sofitel Pool or experiencing the epitome of indulgence with a full-body treatment at Sofitel Spa - all these and much more, within your reach 72 hours prior to your arrival at this ideal destination.
Focusing every bit of these precious moments on yourself and your loved ones, bring along the essentials, as your safety is ensured with minimal handling of your belongings. Granting your wanderlust wishes, dedicated ambassadors are readily available for your every need.
CHAPTER 2: BONJOUR
"a hidden gem, a paradise and a sanctuary where luxurious experiences await you"
with the confidence that your well-being is taken care of while continuing to indulge in the kind of hospitality you can expect from a Sofitel. Welcoming, safeguarding and taking care of you is at the heart of what we do and who we are. As mandated by local authorities, administration of SafeEntry, health declaration and temperature screening is required upon entry to the resort
Mandatory administration of health declaration and temperature screening is conducted upon arrival. The SafeEntry digital check-in system developed by Singapore’s Government Technology Agency is put in place at the hotel’s entrances for contact tracing. All guests are required to check-in and out as they enter and leave the premises. Floor markers have been indicated at the entrance to the resort, restaurant entrances, facilities entrances to assist with safe distancing.
Please note that your selected check-in time is subject to confirmation as there are limited slots allocated to assist with safe distancing
CHAPTER 3: LIVE THE FRENCH WAY
"be liberated and enjoy a touch of joie de vivre with sophisticated elegance"
Spacious rooms, luxurious suites and opulent villas embodying the Parisian refinement and impeccable attention to details with lush textures, rich colours and French amenities. Retire in absolute comfort with confidence; with rooms cleaned and sanitised with hospital grade chemicals prior to your stay. Single-use amenities are provided and all linen and clothing are changed after each guest usage ensuring a peace of mind.
CHAPTER 4: BON APPETIT
All food and beverage outlets will resume operations subject to Safe Management Measures set out by the Multi-Ministry Taskforce. Each table or group must be limited to five or fewer guests, and with no mixing between groups. All individuals and groups must maintain safe distancing of at least one metre at all times, and you must wear a mask at all times, except when consuming food and drinks. Liquor sales and consumption will cease at 2230 hours.
Enjoy destination dining at its finest. Embark on a line-up of gastronomic adventures at The Cliff with gorgeous views of the South China Sea. To ensure a safe and pleasant dining experience, guests are encouraged to make prior reservations for all meal period. An exclusive dining experience awaits with reduced number of diners and pre-orders being taken prior to your private meal. With physical distancing of at least one metre at all times, dine in comfort with your peace of mind.
You are encouraged to make prior reservation for breakfast daily. Reservations can be made via OneTouch, at our dining establishment or via this link.
CHAPTER 6: THE ART OF INDULGING
Our pool and gym continue to welcome guests. The pool is open from 9:00 a.m. to 7:00 p.m. daily with a maximum of 50 guests in the adult pool at all times. All guests will be limited to 2 hours of usage for each session. Please note that the wearing of masks is mandatory as mandated by local authorities when you are not swimming.
Our gym is open from 8:00 a.m. to 9:00 p.m. daily and is limited to 2 hours per guest with a maximum of 5 guests at any point in time. We have staggered interval closure to set aside ample time for deep cleaning of equipment and facilities in-between of usages.
For your convenience, you may contact OneTouch via your in-room phone for reservation and updates on the crowd levels at the pool and gym.
EPILOGUE: FOND FAREWELL
Embark on this new chapter with Sofitel Sentosa. We encourage you to continue to maintain good personal hygiene and keep a safe distance from others. We urge everyone to continue to play our part in the fight against COVID-19 by complying with the Safe Management Measures issued by Multi-Ministry Taskforce.